Website Terms of Use

Last updated: 4 August 2026

1. About this website

This website is operated by Tŷ Surveys Ltd, a company registered in England and Wales under company number 12944144.

Our registered office is Dalton House, 35 Chester Street, Wrexham, Wales, LL13 8AH.

You can contact us at contact@tysurveys.co.uk or on 01978 547303.

2. Using this website

By using this website, you agree to these terms.

You must not:

use the website for an unlawful or fraudulent purpose;
attempt to gain unauthorised access to the website or its systems;
introduce viruses, malicious software or other harmful material;
interfere with the operation or security of the website; or
copy or commercially exploit its content without permission.

We may suspend, withdraw or change any part of the website without notice.

3. General information only

The information published on this website is general information about our business and services.

It is not a survey report, professional opinion or advice about any particular property. Property-related decisions should not be made solely on the basis of general information published on this website.

Professional advice is only provided after we have accepted an instruction and issued the applicable terms of engagement.

4. Quotations and instructions

Submitting an enquiry or quotation request does not create a contract or oblige us to accept an instruction.

Any quotation may be subject to:

confirmation of the property details;
the nature and scope of the required service;
availability;
conflict-of-interest checks;
receipt of satisfactory access arrangements; and
acceptance of our formal terms of engagement.

A contract is only formed when we confirm the instruction and the applicable terms of engagement have been accepted.

5. Accuracy and availability

We take reasonable care when preparing website content, but we do not guarantee that every page will always be complete, current or free from error.

Services, coverage areas, prices and availability may change.

We do not guarantee that the website will always be available, uninterrupted or secure.

Nothing in these terms excludes liability that cannot legally be excluded.

6. Intellectual property

Unless otherwise stated, the text, branding, designs, graphics and other original content on this website belong to Tŷ Surveys Ltd or are used with permission.

You may view and print pages for personal, non-commercial use. You must not reproduce, modify, distribute or commercially use website content without prior written permission.

“Tŷ Surveys” and its associated branding must not be used in a way that suggests an association, approval or endorsement without written permission.

7. External links

The website may contain links to websites operated by third parties.

Links are provided for convenience and do not necessarily represent an endorsement. We are not responsible for third-party websites, their availability, content, security or privacy practices.

8. Privacy and cookies

Our collection and use of personal information are explained in our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

9. Complaints

Information about raising a complaint is available in our Complaints Handling Procedure.

Our Complaints Handling Procedure forms part of our commitment to dealing with complaints openly, fairly and promptly.

10. Governing law

These terms are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, except where applicable consumer law provides otherwise.

Footer wording

Tŷ Surveys Ltd is registered in England and Wales under company number 12944144. Registered office: Dalton House, 35 Chester Street, Wrexham, Wales, LL13 8AH.

Regulated by RICS.

01978 547303 · contact@tysurveys.co.uk

Privacy Policy · Cookie Policy · Complaints Handling Procedure · Website Terms · Cookie Settings